Trusted by insurers and restoration partners across British Columbia to manage thousands of contents claims every year.
One claim.
One PM.
No handoffs.
Assign a contents claim and one project manager sees it through from start to finish. There’s no re-explaining the claim to someone new at every stage. That same PM runs the pack-out, the documentation, the storage, and the return, and stays your point of contact throughout. It’s how a claim keeps moving instead of dragging on.
3,500 – 4,000 contents claims handled a year
24/7 emergency pack-out response across BC
Documentation built for the insurer, not just for us
We specialize in contents claims
The full
contents workflow
One accountable team across everything the contents side of a claim requires.
Our Workflow
Emergency
Pack-Out
​
Rapid, careful removal when a loss happens, documented as we go.
Inventory & Documentation
​
Itemized, photographed, and tagged to a standard that holds up.
Schedule of Loss & Non-Restorable Reporting​
Clear, defensible reporting that moves the claim forward.
Contents Processing
​
Electronics testing, cleaning, and restoration coordination.
Secure Storage
​
Climate-controlled, inventory-linked, access by appointment.
Pack-Back & Return
​
Returned and set up, timed to the rebuild.
Built around the people who run the claim.
For Adjusters
Documentation that holds up, costs kept in line, and a vendor you don’t have to chase.
We reduce the administrative weight of the claim instead of adding to it.
For Restoration Partners
We take contents off your critical path: scheduled, coordinated, and back when your rebuild needs them. One PM to talk to, and no coordination headaches.
Claims move forward when the process is clear.
From the first call to the final return, every contents claim follows the same disciplined path. Your PM keeps you posted at each key stage, from assignment through pack-out, documentation, storage, and return, so you’re never left chasing a status updat
Why insurance and restoration partners choose us.
Dedicated project managers
One dedicated PM per claim, accountable start to finish.
Insurance expertise
We speak the language of claims because we specialize in contents claims.
Reliability through volume
Our people, fleet, and storage keep claims moving even when volumes climb, within our capacity.
Documentation quality
Reporting built to satisfy the insurer and stand up to review.
Communication
Proactive updates at every key stage, so you don’t have to ask.
Customer experience
Insureds are handled with care, which reflects on everyone attached to the claim.
The capacity behind the promise.
Scale matters only because it keeps claims moving.
Here’s what stands behind your claim.